The phone rang while you were under a sink. That job went to the other guy.
We help plumbers, HVAC techs, electricians, and home service businesses stop losing leads to missed calls, bad scheduling, and systems that don't talk to each other.
Sound familiar?
The phone rings while you're on a ladder or crawling under a house. Nobody picks up. The customer calls the next guy on Google. By the time you check voicemail, they've already booked someone else. Every missed call is a job you'll never know about.
Scheduling and routes live in the owner's head. Who goes where, in what order, based on what the owner remembers about traffic and drive times. When the owner is out sick or on a job site, the whole day falls apart. Double-bookings. Missed appointments. Techs driving 45 minutes between two jobs that should have been back-to-back.
The office has no idea what's happening in the field. Job details get texted. Invoices get written at the end of the day from memory. Customer history is scattered across notebooks, text threads, and whatever the last tech remembers. When a customer calls asking about their appointment, someone has to call the tech to find out.
You already bought software that didn't fit. A generic CRM, a basic calendar app, maybe even a field service platform that assumed you had an IT department. It didn't match how your crew actually works. Everyone went back to the whiteboard within a month.
Services that solve these problems.
AI Route Planning & Optimization
When the system is out of sync with what's actually happening in the field, people stop using it. Then you're back to spreadsheets, group texts, and whoever got to the office first deciding the routes.
Learn moreCRM & Sales Pipeline Setup
Email threads, sticky notes, spreadsheets... when that person goes on vacation, nobody knows where things stand. Follow-ups get missed. Opportunities fall through the cracks.
Learn moreWorkflow Automation
Workflow automation connects your systems so data flows between them without anyone touching it. When an invoice comes in, it gets logged. When a job status changes, the dashboard updates. When a report is due, it builds itself.
Learn moreAI Lead Generation
AI-powered lead generation, automated follow-ups, and missed call text back... all the stuff that turns interest into appointments.
Learn moreFrequently asked questions
How can AI help a home service business?+
AI can route your techs so they cover more jobs in less drive time, automatically text back when you miss a call, follow up with customers who got a quote but haven't booked, and give you real-time visibility into who is where without calling anyone. The biggest wins are usually in route planning and making sure no lead falls through the cracks.
What's the best software for a small plumbing or HVAC company?+
It depends on the size of your crew and what's actually broken. Some companies need a full field service platform. Others just need better scheduling and a missed call system. We look at how your business runs today and recommend what actually fits... not the most expensive option.
We're a small crew. Is this overkill for us?+
If you have 2-3 techs doing 5+ jobs a day, you're big enough to benefit. Route optimization alone can save 15-30% drive time. Missed call text back costs almost nothing and pays for itself with one recovered lead. We don't over-build. If a simple setup handles it, that's what we recommend.
Can this work with the tools we already use?+
Usually, yes. If your current tools have APIs or integrations, we can connect them. If they don't... that might be part of the problem. We'll tell you honestly whether to build around what you have or replace the parts that aren't working.
Where are you based? Do you work remotely?+
We're based in Wilkes-Barre, PA, and work with home service companies across the country. For local businesses in NEPA, we visit in person. For everyone else, we work remotely... same process, same results.
Let's look at how your day actually runs.
30 minutes. No pitch. We'll ask how jobs get scheduled, where leads get lost, and whether automation makes sense for your crew.