Your dispatch board is a mess and everyone knows it except the guy who built it.
We help logistics and transportation companies in Wilkes-Barre, Scranton, and across Northeast Pennsylvania replace spreadsheet routing, manual dispatch, and CRMs that can't keep up.
Sound familiar?
Route planning lives in one person's head or a spreadsheet nobody else understands. When that person calls out sick, routes go sideways. Drivers get sent to the wrong place. Customers get the wrong delivery window.
Your CRM tracks contacts but nothing about loads, deliveries, or driver availability. It wasn't built for logistics. So your team works around it with whiteboards and group texts. Two systems that don't talk to each other.
Driver communication is scattered across texts, calls, radio, and sticky notes on the dash. Nobody has a single view of what's happening in the field right now. When a customer calls asking where their delivery is, someone has to call the driver to find out.
Billing and invoicing lag behind delivery by days or weeks. Proof of delivery is a photo in someone's camera roll. Getting paid takes longer than it should because the paperwork is always behind the actual work.
Services that solve these problems.
AI Route Planning & Optimization
When the system is out of sync with what's actually happening in the field, people stop using it. Then you're back to spreadsheets, group texts, and whoever got to the office first deciding the routes.
Learn moreCRM & Sales Pipeline Setup
Email threads, sticky notes, spreadsheets... when that person goes on vacation, nobody knows where things stand. Follow-ups get missed. Opportunities fall through the cracks.
Learn moreWorkflow Automation
Workflow automation connects your systems so data flows between them without anyone touching it. When an invoice comes in, it gets logged. When a job status changes, the dashboard updates. When a report is due, it builds itself.
Learn moreCustom Software Development
From scratch. Tailored to how your business actually runs. Not a template. Not a workaround. The real thing.
Learn moreFrequently asked questions
How can AI help a logistics company?+
AI can optimize routes based on real-time traffic and delivery windows, predict which trucks need maintenance before they break down, automate dispatch assignments, and give you real-time visibility into every delivery without calling drivers. The biggest wins are usually in route planning and cutting down the time between delivery and invoice.
We already bought a system and nobody uses it. Can you help?+
We hear this a lot. A company spends real money on a platform, rolls it out, and six months later everyone is back to spreadsheets and group texts. Usually the system wasn't set up around how the team actually works. We look at what went wrong, figure out if the tool can be salvaged or needs replacing, and build it around your actual workflow this time.
Do we need to replace our whole system?+
Not always. Sometimes we can build around what you have. If your current tools have APIs, we can connect them and add automation on top. But if your CRM was built for retail or generic sales and can't track loads, routes, or fleet data... sometimes the old system is the problem and the cleanest fix is a proper replacement.
How long does it take to set up a new system for a fleet?+
Depends on the size and complexity. A small fleet with straightforward routes... a few weeks to get the basics running. A larger operation with multiple dispatch points, driver apps, and customer tracking... a couple of months. We scope it honestly before you commit to anything.
Do you work with logistics companies in Wilkes-Barre and Scranton?+
Yes. We're based in Wilkes-Barre and work with transportation and logistics companies across Northeast Pennsylvania. We visit the operation in person... we don't just build from a desk.
Let's look at how your dispatch actually runs.
30 minutes. No pitch. We'll ask how routes get planned, where things get stuck, and whether automation makes sense for your operation.