You're losing leads because you can't follow up fast enough.
We help contractors, trades businesses, and professional services firms in Wilkes-Barre, Scranton, and across Northeast Pennsylvania stop losing work to slow follow-ups and disorganized scheduling.
Sound familiar?
A lead comes in while you're on a job. You tell yourself you'll call back tonight. By the time you do, they've already hired someone else. 78% of customers go with the first business that responds.
Your schedule lives in your head, a notebook, or a text thread. When a customer calls to reschedule, you're pulling over on the side of the road to figure out what day works.
Follow-ups don't happen. A job finishes and the customer never hears from you again. No review request. No check-in. No referral ask. That's revenue you already earned walking away.
You're running a business on your phone. Contacts in one app, invoices in another, schedule somewhere else. Nothing talks to anything. You spend Sunday night catching up on paperwork instead of resting.
Services that solve these problems.
CRM & Sales Pipeline Setup
Email threads, sticky notes, spreadsheets... when that person goes on vacation, nobody knows where things stand. Follow-ups get missed. Opportunities fall through the cracks.
Learn moreWorkflow Automation
Workflow automation connects your systems so data flows between them without anyone touching it. When an invoice comes in, it gets logged. When a job status changes, the dashboard updates. When a report is due, it builds itself.
Learn moreAI Lead Generation
AI-powered lead generation, automated follow-ups, and missed call text back... all the stuff that turns interest into appointments.
Learn moreCustom Software Development
From scratch. Tailored to how your business actually runs. Not a template. Not a workaround. The real thing.
Learn moreFrequently asked questions
How can AI help a contractor or trades business?+
AI can respond to new leads instantly (even when you're on a job), automate scheduling and reminders, send follow-up messages after a job is done, request reviews automatically, and keep all your customer info in one place. Most contractors we work with save 5-10 hours a week on admin alone.
I'm not tech-savvy. Can I still use this?+
Yes. We build systems that work from your phone. If you can send a text, you can use what we build. We handle all the setup, training, and support. You don't need to be technical.
How much does CRM and automation cost for a small service business?+
A basic CRM with automated follow-ups can be set up in a couple of weeks. We price by scope, not hours. The first conversation is always free... 30 minutes, no pitch. We'll tell you honestly if it's worth it for your business.
Do you work with contractors and trades businesses in Wilkes-Barre and Scranton?+
Yes. We're based in Wilkes-Barre and work with plumbers, electricians, roofers, HVAC techs, general contractors, and other service businesses across Northeast Pennsylvania including Scranton, Hazleton, Pittston, and the surrounding areas.
What kinds of professional services businesses do you work with?+
Contractors, plumbers, electricians, roofers, HVAC companies, landscapers, cleaning services, real estate agents, insurance agencies, and other service-based businesses. If you run a business where leads come in, jobs go out, and follow-up matters... we can help.
Let's talk about your business.
30 minutes. No pitch. We'll ask how you're getting leads, how you're following up, and whether automation makes sense for you.